Last updated: December 7, 2025
These terms and conditions govern all trade transactions conducted through LumenTrade International Inc. By engaging in trade services with us, you agree to be bound by these terms.
A trade contract is formed when both parties (buyer and seller) agree on the terms, including product specifications, quantity, price, delivery terms, and payment methods.
All international trade transactions follow the latest Incoterms® rules published by the International Chamber of Commerce (ICC). Common terms include:
Standard payment terms are 30% deposit upon order confirmation, 70% balance before shipment. Custom payment terms may be negotiated for qualified buyers.
Delivery responsibilities are determined by the agreed Incoterms. LumenTrade International acts as an intermediary and facilitator, ensuring smooth coordination between all parties.
We coordinate with reputable international carriers for sea, air, and land freight. Transit times vary based on route and mode of transport.
Cargo insurance is recommended for all shipments. We can arrange comprehensive marine insurance covering loss or damage during transit.
In the event of a dispute, parties agree to first attempt resolution through negotiation and mediation.
If negotiation fails, disputes shall be resolved through international commercial arbitration in accordance with ICC Arbitration Rules.
These terms are governed by international trade law and the laws of the jurisdiction where the contract was executed.
All products must meet agreed quality specifications. Third-party inspection services can be arranged before shipment.
Products requiring specific certifications (CE, FDA, ISO, etc.) must comply with destination country regulations.
Quality claims must be filed within 7 days of delivery. Returns are subject to inspection and approval from both parties.
LumenTrade International strictly adheres to all international trade compliance regulations and anti-corruption laws.
All shipments comply with export control regulations of origin and destination countries.
We maintain a zero-tolerance policy for bribery and corruption in all business dealings.