Privacy Policy

LumenTrade International is committed to protecting the privacy and confidentiality of all customer information collected through our trade services.

1.1 Information We Collect

• Contact information (name, email, phone, address)
• Company details and business registration
• Transaction and trade history
• Financial information for payment processing
• Product specifications and requirements

1.2 How We Use Your Information

Customer information is used solely for facilitating international trade transactions, processing orders, communication, and improving our services.

All trade-related data is stored securely using industry-standard encryption and security measures.

2.1 Data Security Measures

• SSL/TLS encryption for data transmission
• Secure database storage with access controls
• Regular security audits and updates
• Employee confidentiality agreements

2.2 Data Retention

Trade records are retained for a minimum of 7 years in compliance with international commercial law and tax regulations.

Customer information may be shared with trusted third parties only when necessary for completing trade transactions.

3.1 Authorized Third Parties

• Shipping carriers and logistics providers
• Customs brokers and clearance agents
• Payment processors and financial institutions
• Quality inspection agencies

All third parties are contractually obligated to maintain data confidentiality.

We comply with data protection regulations including GDPR, CCPA, and other applicable privacy laws.

4.1 Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion (subject to legal requirements)
• Opt-out of marketing communications
• Data portability